How Officite Improved Catalina Dermatology’s Online Reputation
Ronald M. Mann, MD, F.A.A.D., F.A.C.M.S.
- Client Since: 2018
- Location: Tucson, Vail & Casa Grande, AZ
- Practice Size: Group Practice, Multi-Location
Improving Catalina Dermatology’s Patient Reviews and Retention
400+
Patient Testimonials
4.93/5.0
Average Patient Rating
Thousands of Patient Surveys Sent Following Appointments
Challenge:
Dr. Mann established his private dermatology practice in 2004, seeking to provide general, surgical, and cosmetic dermatologic services to patients of all ages. As patients turned to digital means of seeking care, Catalina Dermatology initially struggled to maintain a consistent presence online.
Solution:
Officite worked with Dr. Mann to prepare a new website for their practice that was engaging, informative and contemporary. In addition, Officite’s Reputation Management service helped Catalina Dermatology to keep an open line of communication with new and existing patients and provide the staff immediate and indispensable feedback on their services.
Impact:
With a steady stream of survey responses and patient reviews, Catalina Dermatology’s search engine ranking improved steadily and helped to showcase their practice to more prospective patients above local competition, in a positive light.
“Utilizing the Surveys and Reputation Tracker has allowed us to avoid negative reviews and to gain positive ones. Even patients who are very pleased with the care they have received can be reluctant or intimidated to leave a review unless they are encouraged to do so. This is the push that many of them need!”
- Ronald M. Mann, Owner/Medical Director of Catalina Dermatology
About
At Catalina Dermatology, we pride ourselves on creating an environment that addresses both patient comfort and trust. Our physicians and physician assistants are not only exceptionally well-trained and experienced in dermatology but also committed to practicing medicine with empathy and compassion. Catalina Dermatology has proudly served Tucson, Arizona, since 2004, Casa Grande, Arizona, since 2012, and Vail, Arizona since 2022.